Privacy Policy

1. Introduction

Welcome to Printedin ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for creating custom printed board books, games & cards.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Create an account (name, email address, password)
• Complete your profile (phone number, address, company name)
• Place an order (billing and shipping address, payment details)
• Contact our support team
• Subscribe to our newsletter

2.2 Uploaded Content

When you use our book design editor, you may upload photos, images, and text content. This content is stored securely and is only used to fulfill your product orders.

2.3 Automatically Collected Information

When you access our services, we automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies

2.4 Google Sign-In Data

If you choose to sign in with Google, we receive your name, email address, and profile picture from Google. We do not receive or store your Google password.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and fulfill your product orders
• Create and manage your user account
• Send you order confirmations, shipping updates, and invoices
• Respond to your comments, questions, and support requests
• Improve our website, products, and user experience
• Detect and prevent fraud, abuse, and security incidents
• Send marketing communications (only with your consent)
• Comply with legal obligations

4. Data Sharing & Disclosure

We may share your information only in the following situations:

• Service Providers: We share data with trusted third parties who assist us in operating our business (payment processors, shipping carriers, cloud hosting providers).
• Print Partners: Your design data is shared with our printing partners solely for order fulfillment.
• Legal Requirements: We may disclose your information when required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Specifically:

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. The types of cookies we use include:

• Essential Cookies: Required for the website to function (authentication, session management).
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.
• Restriction: Request restriction of processing of your personal data.
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at privacy@printedin.com. We will respond to your request within 30 days.

8. Children's Privacy

Our services are designed for parents and adults to create children's products. We do not knowingly collect personal information from children under 16 years of age. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

Photos of children uploaded by parents or guardians for book creation are treated with the highest level of security and are used solely for order fulfillment.

9. Data Security

We implement industry-standard security measures to protect your personal information, including:

• TLS/SSL encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements for staff
• Secure, PCI-compliant payment processing

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will also send an email notification to registered users.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us: